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Shipping and Delivery Policy

  • Defines the geographic areas where delivery is available
  • Protects the business from liability for delays beyond its control
  • Clarifies the shipping costs and "Free Shipping" thresholds
  • Outlines the process for tracking orders and handling lost shipments
  • Reduces customer support queries related to order status
  • Establishes clear rules for international shipping and customs duties
  • Sets realistic customer expectations regarding delivery timelines

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Experience Icon

7 Years

Of Experience

Cases Solved Icon

3622 +

Cases Solved

Awards Gained Icon

10 +

Awards Gained

Trusted Clients Icon

144 k +

Trusted Clients

Queries Solved Icon

36 k+

Queries Solved

Experience Icon

7 Years

Of Experience

Cases Solved Icon

3622 +

Cases Solved

Awards Gained Icon

10 +

Awards Gained

Trusted Clients Icon

144 k +

Trusted Clients

Queries Solved Icon

36 k+

Queries Solved

Experience Icon

7 Years

Of Experience

Cases Solved Icon

3622 +

Cases Solved

Awards Gained Icon

10 +

Awards Gained

Trusted Clients Icon

144 k +

Trusted Clients

Queries Solved Icon

36 k+

Queries Solved

Overview

A Shipping and Delivery Policy informs customers of how and when their purchased items will be shipped. it covers delivery methods, costs, estimated timelines, and the handling of shipping-related issues.

Businesses need this to provide transparency in the e-commerce journey. It is critical for managing customer expectations and ensuring that the business is not held responsible for delays caused by third-party logistics partners or weather events.

Legally, this policy defines the "Point of Delivery" and the transfer of risk. Under Indian law, it ensures that the business’s obligation to deliver is clearly documented, covering risks related to "lost in transit" scenarios.

Why Choose Ark for Shipping and Delivery Policy

Operational Transparency for Seamless E-commerce Logistics

Brief Description:
We draft shipping terms that clarify delivery rules and protect your logistics operations.

Instant Generation

Automated workflows ensure zero wait times for your PDF export.

Vetted Templates

Updated quarterly to align with the latest regional legal standards.

Standard Draft
  • Delivery times
  • Shipping fees
  • Tracking process
  • Service areas
Get Started

FAQs

What is a "Standard Delivery" time?

In India, this is typically 3 to 7 working days for domestic shipments.

Who pays for customs duties on international orders?
What happens if a shipment is lost in transit?
Do I have to ship to every pin code?
Can I charge extra for express delivery?
What is a "Shipping Confirmation"?
What if the customer provides a wrong address?

Why Partner With ARK?

A seamless blend of technology and Chartered Accountant expertise to simplify your business registration.

Comprehensive Tax Services

From GST to income tax, we ensure timely and accurate filings with end-to-end support.

Financial Strategy

We help businesses plan, grow, and manage finances effectively through customized consulting.

ARK Advisor Expert
Startup & MSME Support

Right from business registration to ROC compliance, we assist MSMEs at every stage.

Experienced CA Team

Led by Chartered Accountants with deep domain expertise and industry-specific experience.

What Our Clients Say

Discover what our satisfied clients have to say about their experience working with us

Sandeep Reddy
Founder, Retail Trading Business
" ARK Advisors made our audit process smooth and stress-free. Clear checklist, timely follow-ups, and very practical guidance. "
Anusha Sharma
Partner, Professional Services Firm
" Their team quickly identified compliance gaps and suggested actionable fixes. Reporting was crisp and easy for management to understand. "
Rohit Kulkarni
CFO, Manufacturing Unit
" We got strong process recommendations and control improvements. The audit insights genuinely helped us reduce leakage and improve discipline. "
Meghana Rao
Director, Startup
" Professional, responsive, and very transparent. They explained everything in simple terms and kept the entire process on schedule. "
Imran Khan
Owner, Hospitality Business
" The team ensured our documentation was audit-ready and supported us throughout. Great experience and strong attention to detail. "

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