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Marketplace Agreement

  • Defines clear commission structures and payment settlement cycles
  • Establishes strict guidelines for seller conduct and product listings
  • Protects the marketplace operator from third-party product liabilities
  • Outlines the process for handling customer returns and refunds
  • Secures the right to suspend or ban non-compliant sellers
  • Ensures compliance with Indian e-commerce and consumer protection laws
  • Provides a structured mechanism for resolving seller-buyer disputes

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Experience Icon

7 Years

Of Experience

Cases Solved Icon

3622 +

Cases Solved

Awards Gained Icon

10 +

Awards Gained

Trusted Clients Icon

144 k +

Trusted Clients

Queries Solved Icon

36 k+

Queries Solved

Experience Icon

7 Years

Of Experience

Cases Solved Icon

3622 +

Cases Solved

Awards Gained Icon

10 +

Awards Gained

Trusted Clients Icon

144 k +

Trusted Clients

Queries Solved Icon

36 k+

Queries Solved

Experience Icon

7 Years

Of Experience

Cases Solved Icon

3622 +

Cases Solved

Awards Gained Icon

10 +

Awards Gained

Trusted Clients Icon

144 k +

Trusted Clients

Queries Solved Icon

36 k+

Queries Solved

Overview

A Marketplace Agreement is a contract between an e-commerce platform operator and the third-party sellers who list products on it. It defines the rules of the digital storefront, including fee structures, shipping responsibilities, and data usage.

Businesses need this when launching or operating an online platform where multiple vendors sell to consumers. It is the primary tool for shifting the liability of product quality from the platform to the actual seller.

Legally, this agreement must comply with the Consumer Protection (E-Commerce) Rules under Indian law. It covers risks associated with counterfeit goods, intellectual property infringement by sellers, and ensures that the platform remains an "intermediary" for legal protection.

Why Choose Ark for Marketplace Agreement

Compliant Legal Frameworks for Modern E-Commerce Platforms
We draft marketplace terms that protect operators and ensure seamless, compliant online transactions.

Instant Generation

Automated workflows ensure zero wait times for your PDF export.

Vetted Templates

Updated quarterly to align with the latest regional legal standards.

Standard
  • Commission rates
  • Listing rules
  • Payment cycles
  • Account suspension
Get Started

FAQs

Is the platform liable for defective products sold by sellers?

No, provided the agreement contains robust indemnity and "intermediary" protection clauses.

How are payment settlements handled?
Can I use seller data for my own marketing?
What is an "Anti-Counterfeiting" clause?
Does the agreement cover logistics and shipping?
Can I change commission rates later?
How do we handle GST on marketplace sales?
What is a Marketplace Agreement?
Does it cover payment and settlement terms?
Who is responsible for product quality and delivery?

Why Partner With ARK?

A seamless blend of technology and Chartered Accountant expertise to simplify your business registration.

Comprehensive Tax Services

From GST to income tax, we ensure timely and accurate filings with end-to-end support.

Financial Strategy

We help businesses plan, grow, and manage finances effectively through customized consulting.

ARK Advisor Expert
Startup & MSME Support

Right from business registration to ROC compliance, we assist MSMEs at every stage.

Experienced CA Team

Led by Chartered Accountants with deep domain expertise and industry-specific experience.

What Our Clients Say

Discover what our satisfied clients have to say about their experience working with us

Sandeep Reddy
Founder, Retail Trading Business
" ARK Advisors made our audit process smooth and stress-free. Clear checklist, timely follow-ups, and very practical guidance. "
Anusha Sharma
Partner, Professional Services Firm
" Their team quickly identified compliance gaps and suggested actionable fixes. Reporting was crisp and easy for management to understand. "
Rohit Kulkarni
CFO, Manufacturing Unit
" We got strong process recommendations and control improvements. The audit insights genuinely helped us reduce leakage and improve discipline. "
Meghana Rao
Director, Startup
" Professional, responsive, and very transparent. They explained everything in simple terms and kept the entire process on schedule. "
Imran Khan
Owner, Hospitality Business
" The team ensured our documentation was audit-ready and supported us throughout. Great experience and strong attention to detail. "

Let's discuss your new business!

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